SENSE-MAKING

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Dr. Michele Williams

Sensemaking and the LEED Framework for Collaboration

Sensemaking is central to the decision-making component of the LEEDD Collaborative Capacity Framework. This framework focuses on observation techniques, actions, and perspectives that leaders can use to build trust, collaboration, and community while enhancing communication and reducing conflict.

Sensemaking: The Overlooked Key To Leading Through Chaos

Sensemaking involves pulling together disparate views to create a plausible understanding—a map—of the complexity around us, then testing the map so as to be able to refine it or, if necessary, abandon it and start anew. It allows us to understand a shifting world so as to be able to act effectively in it.

— Deborah Ancona, Michele Williams & Gisela Gerlach. The Overlooked Key to Leading through Chaos.
MIT Sloan Management Review, (FALL 2020)

What is Your LEADERSHIP Superpower: The Leading Through Chaos Quiz

Every leader has a unique way of navigating challenges, inspiring teams, and driving results. Are you a big-picture visionary, a relationship-focused collaborator, or a problem-solving innovator? Do you excel at making sense of complexity? Take this quiz to uncover your leadership style and gain personalized insights to enhance your effectiveness.

Restoring Trust: Using Sensemaking to Maintain and Rebuild Trust

Are you striving to be a consistent and trustworthy leader but your organization sends conflicting messages and competing demands that sometimes feel like it has “multiple personalities”?